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YUGA / CUSTOMER CARE
Last Updated: October 2026
Welcome to YUGA.
These Terms of Service govern your use of the YUGA website and your purchase of products from us. By accessing our website, creating an account, or placing an order, you agree to these Terms, subject to applicable law.
YUGA is an Indian fashion and streetwear brand offering apparel and related products through its online store.
Business/Legal Name: [LEGAL BUSINESS NAME]
Trade Name: YUGA
Email: [SUPPORT EMAIL]
Business Address: [REGISTERED/PRINCIPAL BUSINESS ADDRESS]
GSTIN: [GSTIN, IF APPLICABLE]
You agree to use this website only for lawful purposes.
You must not attempt to interfere with the operation, security, functionality, or integrity of the website or use it for fraudulent or unauthorized activities.
We make reasonable efforts to display product descriptions, photographs, colors, sizes, prices, and other information accurately.
However, screen settings, photography, lighting, manufacturing tolerances, and other factors may cause minor variations in appearance.
Please review product descriptions and size information carefully before ordering.
Product prices are displayed in Indian Rupees (INR) unless otherwise stated.
Applicable taxes, shipping fees, COD fees, discounts, or other charges will be displayed where appropriate.
YUGA may change prices and promotions from time to time. Such changes will not ordinarily affect orders already validly accepted, except where correction is necessary due to an obvious pricing or technical error and subject to applicable law.
Submitting an order does not necessarily guarantee acceptance.
We may refuse or cancel an order where reasonably necessary, including because of:
Product unavailability
Payment failure
Incorrect pricing or technical errors
Suspected fraud or unauthorized transactions
Incorrect customer information
Delivery limitations
If payment has already been collected for an order we cancel, an appropriate refund will be initiated.
Payments may be processed through third-party payment providers available through our Shopify checkout.
Payment methods available to you will be displayed during checkout.
YUGA does not directly control third-party banking or payment-processing networks and is not responsible for delays or failures caused solely by those providers, subject to applicable law.
Shipping and delivery are governed by our Shipping Policy.
Estimated delivery dates are estimates and are not guarantees where delays arise from circumstances outside our reasonable control.
Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy and applicable consumer law.
Please review that policy before purchasing.
Unless otherwise stated, YUGA's original website content, branding, logos, artwork, graphics, product designs, photographs, text, stories, audio content, collection concepts, and other original creative material are owned by or licensed to YUGA.
You may not reproduce, distribute, sell, commercially exploit, or use YUGA's protected material without appropriate authorization.
YUGA products may include original storytelling experiences, QR-linked content, written stories, audio, artwork, or other digital content.
Such content is provided as part of the YUGA brand experience and remains subject to applicable intellectual-property rights.
Our store may use third-party services including Shopify, payment processors, analytics providers, shipping partners, social platforms, and other service providers.
Your use of certain third-party features may also be subject to their respective terms and privacy practices.
Discount codes and promotional offers may be subject to additional conditions.
Unless otherwise stated, promotions cannot necessarily be combined and may be changed or withdrawn in accordance with their stated terms and applicable law.
If you submit reviews, photographs, comments, or other content, you must have the right to provide that content.
You must not submit unlawful, misleading, defamatory, infringing, abusive, or fraudulent material.
Any permission granted to YUGA to display submitted content will be subject to the terms disclosed when that content is submitted and applicable law.
Your personal information is handled according to our Privacy Policy and applicable privacy/data-protection requirements.
Please review the Privacy Policy available on our website.
We aim to keep the website available and accurate, but uninterrupted or error-free operation cannot be guaranteed.
We may maintain, modify, update, or temporarily suspend parts of the website when reasonably necessary.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.
To the extent permitted by law, YUGA will not be responsible for indirect or consequential losses arising solely from circumstances beyond our reasonable control.
We may update these Terms from time to time.
The latest version will be published on this website with an updated effective or revision date where appropriate.
Changes will apply in accordance with applicable law.
These Terms are governed by the applicable laws of India.
Any dispute will be handled in accordance with applicable Indian law and applicable consumer dispute-resolution and jurisdiction requirements.
For questions regarding these Terms or an order, contact:
YUGA Customer Support
Email:supportyuga@gmail.com
Address: Shop No 11 First Floor Govind Market Sikar 302001
YUGA — Wear the Next Era.