Shipping Policy

Last Updated: October 2026

At YUGA, we aim to process and deliver every order safely and efficiently across India.

Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on Sundays, public holidays, or during high-volume launches and special drops may require additional processing time.

Once your order has been shipped, tracking information will be shared through the contact details provided during checkout, where available.

Estimated Delivery

Most orders are expected to arrive within approximately 3–7 business days after dispatch, depending on the delivery location and courier service.

Delivery times are estimates and may be affected by factors outside our control, including courier delays, weather conditions, public holidays, strikes, regional restrictions, or other operational disruptions.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before payment.

Free-shipping offers may be available from time to time and may be subject to specific order-value or promotional conditions.

Cash on Delivery

Cash on Delivery (COD), if available for your PIN code and order, will be displayed as a payment option during checkout.

Additional COD charges may apply and will be shown before you place your order.

YUGA reserves the right to restrict COD availability for certain locations, products, order values, or customers where necessary to reduce fraudulent or undeliverable orders.

Incorrect or Incomplete Address

Customers are responsible for providing complete and accurate shipping information.

If you notice an error in your address after placing an order, contact us as soon as possible at [SUPPORT EMAIL].

We cannot guarantee that an address can be changed once an order has been processed or shipped.

Failed Delivery / Return to Origin

If delivery cannot be completed because of an incorrect address, repeated failed delivery attempts, refusal to accept the shipment, or inability to contact the recipient, the shipment may be returned to us.

Any reshipping charges may need to be paid by the customer where appropriate.

Delayed or Lost Shipments

If your order appears significantly delayed, contact us at [SUPPORT EMAIL] with your order number.

We will assist you in coordinating with the courier partner. Courier delays outside YUGA's reasonable control may require additional investigation time.

Damaged Packages

If your package or product arrives damaged, defective, or incorrect, please contact us promptly with your order number and clear photographs and/or an unboxing video where reasonably available.

Please refer to our Refund & Return Policy for applicable resolution options.

Contact

For shipping-related questions:

YUGA Customer Support
Email:supportyuga@gmail.com

YUGA — Wear the Next Era.